Shipping & Returning
Freight costs will be charged as a standard. These costs will be calculated automatically based on your total order value and your country. Orders with a delivery address in the Netherlands, will be shipped free of charge.
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning your home to our warehouse in Lichtenvoorde are at your own expense. These costs amount to a minimum of €40 per package, consult your carrier's website for the exact rates.
If you exercise your right of withdrawal, the product will be returned to us with all accessories supplied and, if reasonably possible, in the original condition and packaging.
To exercise this right, please contact us at [email protected]. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.